Privacy Policy & Terms of Service

Privacy Policy

B.K.TRADERS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Name and contact information (email address, phone number, business address)
• Business information and company details
• Communication records and correspondence
• Transaction and order information
• Payment and billing information

Derivative Data

• Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed
• Device information and unique identifiers

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our business services
• To process your transactions and manage orders
• To communicate with you about our services, including customer service and business inquiries
• To send you marketing and promotional communications (with your consent)
• To improve our website and services
• To comply with legal obligations and resolve disputes
• To protect against fraudulent or illegal activity

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions related to commodity trading.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete
• Deletion: You have the right to request that we delete your personal information, under certain conditions
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions
• Objection: You have the right to object to our processing of your personal information, under certain conditions
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

8. Third-Party Websites

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to the transfer of information to countries outside of your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Terms of Service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using our website and services operated by B.K.TRADERS.

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access our services.

2. Description of Services

B.K.TRADERS provides commodity trading services, including but not limited to:

• Commodity trading and brokerage
• Import and export facilitation
• Wholesale distribution services
• Market consultation and analysis
• Quality inspection services
• Logistics support and coordination

3. Business Conduct

All business transactions conducted through B.K.TRADERS are subject to the following principles:

• Compliance with all applicable Indian laws and regulations
• Adherence to international trade standards and practices
• Commitment to quality assurance and product specifications
• Transparent pricing and terms of trade
• Professional and ethical business practices

4. User Obligations

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not engage in fraudulent or illegal activities
• Not misuse our services or interfere with their operation
• Honor all commitments and agreements made through our platform

5. Payment Terms

Payment terms for services and transactions are agreed upon on a case-by-case basis. General principles include:

• Payment methods and currency will be specified in individual contracts
• All prices are subject to negotiation and market conditions
• Payment schedules will be outlined in transaction agreements
• Late payments may be subject to additional charges as per agreement

6. Delivery and Risk

Terms of delivery, shipping, and risk transfer will be specified in individual transaction agreements. We work with reputable logistics partners to ensure timely and secure delivery of goods.

7. Quality Assurance

We are committed to quality assurance, however:

• Product specifications will be outlined in individual agreements
• Quality inspection services are available upon request
• Claims regarding quality must be made within the timeframe specified in the transaction agreement
• Resolution of quality disputes will follow the procedures outlined in individual contracts

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• B.K.TRADERS shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control
• Our liability is limited to the value of the specific transaction in question
• We do not guarantee uninterrupted or error-free service

9. Force Majeure

B.K.TRADERS shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, or telecommunications failures.

10. Intellectual Property

The website and its original content, features, and functionality are owned by B.K.TRADERS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be:

• First attempted to be resolved through good faith negotiation
• If negotiation fails, subject to arbitration in Dibrugarh, Assam, India
• Governed by the laws of India
• Subject to the exclusive jurisdiction of courts in Dibrugarh, Assam

12. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination.

13. Amendments

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.